White Shark Media has worked very hard to establish itself as a top new company in the industry of AdWords management. The company opened offices in Miami, FL not too long ago. A significant number of clients have logged their approval over the AdWords management performed by the staff.
Clients have noted the team-up with White Shark Media proved quite profitable and they are thrilled about their decision to work with the company. Not every customers has logged glowing reviews. In a blog article, White Shark media revealed customers did levy a few complaints. Proactively, White Shark Media put a lot of effort into addressing the complaints and improving service.
Clients wanted the search engine marketing specialists to be more accountable. Originally, SEM specialists did not work in small groups. Nor did their teams answers to a specific SEM supervisor. They do now. The added accountability ensures the SEM specialists do the very best job for their clients.
This is not to suggest the employees work under heavy-handed supervision. The work environment is still a highly positive one.
Employees have spoken highly about working for the firm. At a review website named “Glass Door”, an employee posted that working for White Shark Media was a great experience and hoped management did not change anything. Hearing or reading good words from an employee absolutely reflects positively on a particular company.
Clients also wanted to be able to speak directly with SEM specialists and not deal with a general main office number. Additionally, the clients wished to remain in contact with the original sales rep who signed them up for service.
White Shark Media has met these demands. On top of that, the firm has set up a deal with Go2Meeting to connect SEM specialists with clients once a month via a video stream. All relevant stats and updates about the campaign are discussed in detail during these monthly meetings. Learn more: https://disqus.com/home/channel/whitesharkmediacomplaints/discussion/channel-whitesharkmediacomplaints/white_shark_media_complaints/
The company is also willing to listen to requests about services not currently available. Clients would like “one-stop shopping” and wished White Shark Media would perform SEO work.
Overall, White Shark Media is extremely receptive to criticism. Both management and staff do wish to improve performance, which should put would-be clients at ease. Read more: http://www.whitesharkmedia.com/testimonials/